100% Money-Back Guarantee Policy

At Reveah, we take pride in delivering high-quality products. If your order arrives damaged or defective, we're here to make it right.

Damaged or Defective Items

If your item arrives damaged, broken, or defective, you are eligible for either:

• 
  A free replacement, or
  
• 
  A 100% full refund.
  

Reporting a Damaged Item

To qualify for our guarantee, please contact us within 48 hours of receiving your order.

Please include:

• 
  Your order number.
  
• 
  Clear photos or a short video showing the damage.
  
• 
  A brief description of the issue.
  

This helps us verify the problem and resolve it as quickly as possible.

Refund Process

Once your request is approved, your refund will be processed promptly. Refunds are issued using the original payment method whenever possible. For Cash on Delivery orders, we will arrange the refund with you directly.

Replacement Process

If you choose a replacement, we will ship a new item to you at no additional cost.

What's Not Covered

Our guarantee does not cover:

• 
  Damage caused by misuse, accidents, or improper handling after delivery.
  
• 
  Normal wear and tear.
  
• 
  Requests submitted more than 48 hours after delivery.
  

Need Help?

If you experience any issues with your order, our support team is happy to assist you.

📧 Email: your@email.com

💬 WhatsApp: Your WhatsApp number

We are committed to ensuring every customer has a positive shopping experience with Reveah.